Frequently Asked Questions
Knowledge Base
When will my order ship?
We fulfill and ship orders Monday through Friday, excluding holidays. Orders will usually be fulfilled and shipped the following business day (Monday through Friday, not including holidays).
After completing your order, you will receive a confirmation email with your order details. Once your order ships, a shipping confirmation email will be sent to the email address associated with your order within 24-48 hours, including a link with tracking information to monitor your order’s status.
What is a return policy?
We offer a 60-day money-back guarantee on all products purchased through our website. Please email us to intiate a return.
What payment methods do you accept?
We gladly accept all major credit and debit cards, paypal, apple pay and venmo.
Do you save my card details?
No. We never store your credit card information. Your payment is processed using industry-standard tokenization, which means we never see or access any sensitive card data. When you enter your card details and complete checkout, our payment processor provides a secure, non-decipherable token that allows the transaction to be completed without exposing your actual card information.
Consumer Questions and Answers
Unlike many serums that use highly unstable L-Ascorbic Acid, Trendy Blends uses 3-O-Ethyl Ascorbic Acid at an 18% concentration. This is a stable, etherified derivative of Vitamin C that is soluble in both water and oil. This means it is less likely to oxidize (turn brown) quickly and is better at penetrating the skin barrier to be converted into pure Vitamin C, providing a more consistent “glow” over time
The serum is formulated as a multi-tasker thanks to its blend of active ingredients:
Brightening: Fades dark spots and evens skin tone.
Anti-Aging: Boosts collagen production to reduce the appearance of fine lines.
Hydration: Contains Hyaluronic Acid and Glycerin to pull moisture into the skin.
Soothing: Uses Aloe Vera and Cucumber Extract to calm inflammation and redness.
Blemish Control: Includes Niacinamide (Vitamin B3) to help manage oil and prevent breakouts.
For maximum efficacy, follow these steps:
Cleanse: Start with a clean, dry face.
Tone: Apply your toner if you use one.
Apply Serum: Use the dropper to apply 2–3 drops to your face and neck.
Moisturize: Follow up with a moisturizer to “lock in” the serum.
Sunscreen (Crucial): If using in the morning, always finish with SPF 30 or higher, as Vitamin C and sunscreen work together to protect against UV damage.
Here are the primary reasons why Trendy Blends Vitamin C uses an Airless Pump.
1. Prevents Oxidation (The “Brown” Problem)
Many active ingredients—especially Vitamin C (Ascorbic Acid). When they come into contact with oxygen, they oxidize, which makes them turn brown and lose their effectiveness. In a standard dropper bottle, every time you open the lid, you introduce a fresh blast of air. An airless pump never lets air inside the container.
2. Superior Hygiene
In traditional jars, you often have to dip your fingers into the product, which can introduce bacteria, oils, and skin cells into the formula. Even dropper bottles can become contaminated if the glass pipette touches your skin. Airless pumps are “contactless” systems, ensuring the serum inside stays sterile from the first pump to the last.
3. Zero Product Waste
Traditional pumps use a “dip tube” (a straw) that often fails to reach the very bottom or the corners, leaving about 10–15% of your expensive serum stuck in the bottle.
The Mechanism: Airless bottles use a rising piston. As you pump, a small disc at the bottom moves upward, pushing the entire volume of the serum toward the nozzle. This allows you to evacuate 99% of the product.
4. Maintains Potency Without Heavy Preservatives
Because our serum is never exposed to the environment, it is at a much lower risk of growing mold or bacteria. This allows formulators to use fewer or gentler preservatives, which is a huge benefit for people with sensitive or reactive skin.
5. Consistent Dosing
Airless pumps are designed to dispense a fixed “metered” amount with every pump. This ensures you aren’t guessing how much to use and helps your bottle last for the exact number of days intended.